Live Carrier & Cold-Chain Tracking
Direct webhook integrations with major carriers provide real-time location updates and temperature-sensitive transit monitoring.
End-to-End Pharmacy Fulfillment Visibility from Script to Doorstep.
Eliminate “Where is my order?” tickets. Provide patients and clinicians with live, real-time prescription tracking, carrier integration, and automated shipment milestones.
Pharmacy Logistics & Tracking
Deliver Transparency That Protects Your Margins and Delights Patients.
The period between clinician approval and medication delivery is where telehealth brands face the highest volume of chargebacks and support tickets. Architek bridges the gap between partner pharmacies, national carriers (FedEx, UPS, USPS), and your patient portal. Patients receive automated tracking links, projected delivery estimates, and signature requirement notifications, reducing support volume by up to 60%.
Proactive SMS & Email Alerts
Patients receive automated notifications when their prescription is filled, dispatched, out for delivery, and safely delivered.
Refill & Titration Synchronization
Shipping milestones automatically sync with prescription cadence, triggering timely refill requests before patients run out of medication.
Explore all features
Complete range of features for your telehealth brand to launch, scale, and operate at highest potential.
Dynamic Intake Surveys
Guide patients through custom, branching clinical questionnaires on mobile or desktop. Collect symptoms, past treatments, and identity verification asynchronously so providers have everything needed to review and prescribe.
Secure Patient Records
Give patients 24/7 access to their treatment history, past clinical notes, and lab reviews within a secure, HIPAA-compliant vault. No clunky portals or fragmented email threads.
Direct Provider Messaging
Patients can ask follow-up questions, report side effects, or adjust dosing directly within the app. Clinicians and embedded care teams manage communications from one centralized inbox.
Rx Tracking & Home Delivery
Automated alerts update patients the moment their prescription is approved, compounded, and shipped. Live tracking eliminates front-desk calls about refill delivery times.
Custom Branding
Your logo, your colors, and your custom domain. Every screen—from the initial intake quiz to the patient portal—looks and feels completely like your brand.
Team Management
Invite your own doctors or tap into our licensed nationwide network. Assign roles, manage permissions, and review patient charts without juggling multiple tools.
Real-Time Metrics
See active patients, daily visits, and prescription volume at a glance. Track how your clinic is performing without waiting for end-of-month reports.
Discounts & Promotions
Create custom coupon codes for first orders, special campaigns, or monthly subscriptions. Set expiration dates, usage limits, and track which offers drive the most signups.
Operational Support
You are never on your own. Our dedicated team handles technical questions, coordinates with partner pharmacies, and helps resolve patient issues around the clock.
High-Risk Billing Support
Pre-underwritten payment gateways engineered to stop account freezes and FTC-compliant recurring subscription billing and automated dunning.
Go Beyond.
Our platform powers the future of care — let’s explore how it can power yours.